Introduction
These Terms of Service (“Terms”) govern your use of our website, https://dhyanhealth.com (the “Website”), and any related services provided by Dhyan Health Foods. By accessing or using our Website, you agree to be bound by these Terms, as well as any additional policies referenced herein or available by hyperlink. These Terms apply to all users of the Website, including but not limited to visitors, customers and content contributors.
If you do not agree with any part of these Terms, you must discontinue use of our Website immediately. We reserve the right to update, modify or replace any part of these Terms at any time. Changes will be posted on this page, and continued use of the Website after updates constitutes acceptance of the new Terms.
For any questions regarding these Terms, you may contact us at support@dhyanhealth.com.
Online Store Items
You must be at least 18 years old or the legal age of majority in your jurisdiction to make purchases. If you are underage, you may only use the Website under parental or guardian supervision. You may not use our Website or products for illegal, unauthorized or prohibited activities. Fraudulent transactions, unauthorized reselling and security breaches such as hacking or introducing malicious code are strictly prohibited.
We reserve the right to limit, refuse or cancel orders at our discretion, including those placed by resellers, distributors or unauthorized third parties. Product availability is not guaranteed, and we may modify or discontinue products at any time without prior notice. Placing an order constitutes an offer to purchase, which we may accept or reject. If an order is canceled, we will notify you and issue a refund if applicable.
General Conditions
We reserve the right to refuse service to anyone at any time for any reason at our sole discretion. Access to our Website and services does not grant any rights beyond those explicitly stated in these Terms.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our Website, products, or services without our express written permission. Unauthorized commercial use of our Website, including advertising, promotions or redistribution of content, is strictly prohibited. We may modify, suspend or discontinue any part of our Website or services at any time without prior notice. We are not liable for any modifications, price changes or service interruptions.
While we take reasonable security measures, you understand that data transmission over the internet may not always be secure. Except for payment details, which are encrypted, your content may be transferred unencrypted across various networks.
Third-party tools or services available on our Website are provided “as is” and “as available” without any warranties or endorsements. We hold no responsibility for issues arising from the use of such third-party services.
Accuracy, Completeness & Timeliness of Information
We strive to ensure that all information on our Website is accurate, complete and up to date. However, we do not guarantee that the information provided, including product descriptions, pricing, availability or other content, is always free from errors or omissions.
The content on our Website is provided for general informational purposes only and should not be solely relied upon for decision-making. Any reliance on the material on this Website is at your own risk. If you require more precise, up-to-date or complete information, we recommend verifying details with customer support or additional sources.
Products & Services
All products and services available on our Website are subject to availability and may be offered in limited quantities. We reserve the right to discontinue, modify or update any product or service without prior notice.
We make every effort to display product images, descriptions and specifications as accurately as possible. However, we do not guarantee that the colors, images or details will always appear exactly as they do on your device.
We also reserve the right to limit the sale of our products or services to specific individuals, geographic regions or jurisdictions, on a case-by-case basis. Such limitations may apply to bulk purchases or those suspected of being for resale.
All product descriptions and pricing are subject to change at any time at our sole discretion. We do not warrant that the quality of any product, service or information purchased will meet your expectations.
The products offered by Dhyan Health Foods are based on natural herbs and traditional wellness practices. They are not a substitute for professional medical advice, diagnosis or treatment.
Order Processing, Billing & Payment
Placing an order through our Website constitutes an offer to purchase our products. We reserve the right to accept or reject any order at our sole discretion. If we cancel an order after payment has been processed, we will notify you and issue a refund if applicable. You agree to provide accurate, complete and up-to-date billing and contact information for all purchases. Any inaccuracies may result in order delays, non-processing or cancellation.
All prices on our Website are in Pakistani Rupees (PKR) unless stated otherwise and are subject to change without prior notice. We reserve the right to correct pricing errors even after an order has been placed. In such cases, we will notify you before proceeding with the order. Payment must be completed in full at checkout using available payment methods. We do not accept partial payments. If your payment method is declined or fails, your order may not be processed.
For details on order cancellations, refunds and returns, please refer to our Refund & Return Policy.
Third Party Links & External Services
Our Website may contain links to third-party websites, services or content that are not owned or controlled by Dhyan Health Foods. These links are provided for convenience only, and we do not endorse or assume any responsibility for the accuracy, policies or practices of these external sources.
We are not liable for any transactions, damages or issues arising from your interaction with third-party websites or services. You are encouraged to review their terms, privacy policies and practices before engaging with them.
We do not guarantee that any external links will remain functional, nor do we assume responsibility for any harm or loss resulting from reliance on third-party information. Your use of third-party links is at your own risk.
User Account & Security
To access certain features of our Website, you may be required to create an account. You agree to provide accurate, complete and up-to-date information when registering and to promptly update your details if they change. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. If you suspect unauthorized access or a security breach, you must notify us immediately at support@dhyanhealth.com. We are not liable for any loss or damage resulting from unauthorized use of your account.
We may restrict or disable accounts that violate these Terms, including those engaging in fraudulent transactions, misuse of services, or suspicious activities. We also reserve the right to reject usernames that are misleading, offensive, or infringe on intellectual property rights. Your use of our Website must comply with all applicable laws and regulations. We reserve the right to monitor and investigate account activity to ensure compliance with these Terms.
User Comments, Feedback & Other Submissions
If you submit comments, feedback, suggestions or any other content to Dhyan Health Foods, whether online, by email or through any other means, you grant us the unrestricted right to use, edit, copy, publish, distribute and translate such content without compensation or obligation to you.
We are not obligated to:
- Maintain any submissions in confidence;
- Respond to any comments; or
- Compensate you for any feedback provided.
You agree that your submissions will not violate any third-party rights, including copyright, trademark, privacy or other personal or proprietary rights. Additionally, submissions must not contain offensive, unlawful, defamatory, abusive, obscene or misleading material. We reserve the right to monitor, edit or remove any content that we deem inappropriate, unlawful or in violation of these Terms, but we are not obligated to do so. You are solely responsible for any content you submit and its accuracy.
Intellectual Property & Trademarks
All content on this Website, including but not limited to text, graphics, logos, images, product designs, videos and digital assets, is the exclusive property of Dhyan Health Foods or its licensors and is protected by copyright, trademark and other intellectual property laws. You may not copy, reproduce, modify, distribute, sell or exploit any part of this Website or its content without our express written permission. Unauthorized use of our intellectual property may result in legal action.
The trademarks, trade names, and logos displayed on our Website are registered or unregistered trademarks owned by Dhyan Health Foods or its affiliates. Use of these trademarks without prior written consent is strictly prohibited. Any third-party trademarks appearing on our Website belong to their respective owners. Their use does not imply any endorsement, sponsorship or affiliation with Dhyan Health Foods unless explicitly stated.
Prohibited Uses
By using this Website, you agree not to engage in any activities that:
- Violate any laws, regulations or third-party rights, including but not limited to copyright, trademark, privacy or intellectual property laws;
- Involve fraudulent, deceptive or misleading conduct, including impersonation, misrepresentation or providing false information;
- Interfere with the Website’s functionality, such as hacking, introducing malware, phishing or attempting unauthorized access to our systems or databases;
- Exploit the Website for commercial purposes without our express written consent, including reselling, unauthorized advertising or data scraping;
- Engage in abusive, offensive or harmful behavior, including harassment, discrimination, hate speech or the spread of false information;
- Collect or track personal information of other users without their consent; or
- Attempt to disrupt or bypass security features, including spamming, overloading or interfering with network infrastructure.
We reserve the right to terminate access to our Website and take legal action if we determine that any user has violated these Terms.
Disclaimer of Warranties & Limitation of Liability
Disclaimer of Warranties
Our Website and all products, services and content provided through it are offered on an “as is” and “as available” basis, without any warranties, express or implied. We do not guarantee that:
- The Website will be uninterrupted, secure or error-free;
- The information on the Website will always be accurate, complete or up to date; or
- Any defects, errors, or omissions will be corrected.
To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Limitation of Liability
To the extent permitted by law, Dhyan Health Foods, its owners, employees, affiliates and partners shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising from:
- Use or inability to use the Website, products or services;
- Errors, inaccuracies, or omissions in Website content;
- Security breaches, viruses, or unauthorized access to your data; or
- Delays, disruptions, or technical issues beyond our control.
In jurisdictions where limitations on liability are restricted, our liability shall be limited to the maximum extent permitted by law. Your use of this Website is at your own risk and Dhyan Health Foods is not responsible for any damages or losses incurred.
Indemnification
You agree to indemnify, defend and hold harmless Dhyan Health Foods, its affiliates, officers, employees, agents and partners from and against any claims, liabilities, damages, losses, costs or expenses (including legal fees) arising from:
- Your violation of these Terms or any applicable laws or regulations;
- Your use or misuse of our Website, products or services;
- Your infringement of any intellectual property, privacy or other rights of a third party; or
- Any unauthorized activities conducted through your account.
We reserve the right to assume exclusive defense of any matter subject to indemnification, and you agree to cooperate fully in such cases. This indemnification obligation survives termination of these Terms and your use of our Website.
Severability
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision shall be deemed severed from these Terms and such determination shall not affect the validity and enforceability of the remaining provisions.
The remaining provisions shall continue to be fully valid and enforceable to the maximum extent permitted by law. If necessary, an invalid or unenforceable provision may be modified to the extent required to make it enforceable, while maintaining its original intent.
Governing Law
These Terms and any disputes arising from your use of the Website or our services shall be governed by and construed in accordance with the laws of Pakistan.
Contact Information
If you have any questions, concerns, or inquiries regarding these Terms of Service, you may contact us at support@dhyanhealth.com. We strive to respond to all queries promptly and ensure a smooth customer experience.